We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in France, Russia, China, Thailand, Singapore will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 15-45 Business days |
Canada, Europe | 15-45 Business days |
Australia, New Zealand | 15-45 Business days |
Central & South America | 20-45 Business days |
Asia | 15-45 Business days |
Africa | 25-60 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 7 days after the guaranteed period for delivery (90 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Complies to seller's specifications, no damage and works perfect, cute adornment to complement.
trop mignon 😍
You have good details & arrived fast
Beautiful, whole arrived, delivery was delayed by 3 days, but nothing. Work on AA batteries (2 pcs)
Good product arrived before shipping date
Item as it is
Very nice
Super cute and exactly as pictured:) They give off great light and it’s easy to tell they are jack-o-lantern! I wish I had bought two packages:)
okay
Packed well. Under two AA batteries. For Halloween is the very thing. I hope working, haven't checked yet. Thank you.
The pumpkins are beautiful, small, glow delicious
Very cute I haven't tested yet. I thought it was bigger, it's quite small, but it was my mistake, that I didn't look at the dimensions
They are beautiful and beautiful color, but they are very small, and batteries, I have not tried them to see if they work
looks good in the dark
Exactly as advertised. Good price. B packed. Works perfectly. I liked it very much. Recommend to purchase Perfect for hallowenn. door ornament
Good
Very small but they give some color to the decorations.
Perfect
They hooked me up, they are very cool, I don't try them and I don't have batteries but I trust that everything will be fine
Product described as the act of purchase but box. where the batteries are carved and does not work
I will order more I love
Beautiful, but tiny fast delivery.
Arrived very quickly in Brazil, he is very cute, my daughter will love them in Halloween decoration
Very well packed brightens well
I'm delighted with my order. Arrival quickly and well packed. Very cute do very well for the price sold